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With 24/7 operations, quick and accurate responses, and reduced manual intervention, WhatsApp chatbots have nearly revolutionized client communication. They are advanced communication systems that help automate responses and free entrepreneurs from responding to routine customer concerns.
Data is as crucial for a small business as it is for an MNC. However, the lack of finances or a strategic understanding of data often holds many small businesses back from investing in data-related technologies and leveraging data. However, data analytics companies in SA are changing the picture and helping small businesses tap the potential of data analytics. Let's see how.
Using social media as a layperson and driving user-business engagement are two different things. While the former is fun, the latter is more complex and challenging, especially for small businesses with poor or no social media standing and have many aspects to deal with to grow their business.
The motion picture has always been the most effective way of conveying an expression, a message, or a thought. Earlier, TV ads ruled the roost. But today, videos and reels across the digital medium have emerged as a solid counterpart. In 2022, there were nearly 3.4 billion internet users consuming video content ÃÂâÃÂÃÂÃÂàa number projected to grow to roughly 3.5 billion in 2023. Thus, no business in the world can ignore video content.
With nearly half of the world's small businesses having mobile applications, one can figure out how prominent and significant the latter has become in the contemporary business context. The reasons are apparent. Mobile applications are handy, convenient, and quick and can replicate all of a website's functionalities for clients and entrepreneurs.
Considered breakthrough technologies of the 21st century, Artificial Intelligence (AI) and Machine Learning (ML) have revolutionized the world. Today, almost every individual in the world, no matter what they do, depends on AI-ML to some extent and in some form. The GPS you use and the OTTs you browse also use AI-ML to some extent!
With time and technology, there has been a shift in the way consumers and prospects interact with retail brands. In the olden days, they preferred calling the store. But today, no one likes calling and waiting for the hunting lines to connect. They prefer dropping a message through messengers like WhatsApp and expect prompt responses. So, in other words, today's consumer wants to be served instantly and served hot!
Are you looking to build a mobile application for your business? OK. Many people would tell you, rather scare you with the huge sums of money you'd be required to develop the application. But does that have to be the case?
South Africa's Women's Day is celebrated every year on the 9th of August. But it isn't merely for the sake of it. It has a historic s
Dealing with a continually evolving phenomenon like technology could be intimidating, especially when business growth and market expansion depend on
Introduction: In today's technology-driven world, mobile devices have become an integral part of our lives. With the ever-increasing usage and re
Search engine optimisation (SEO) forms a significant part of every company's digital marketing endeavour. Optimising your website and digital identity
In today's digital age, having a strong online presence is crucial for the success of any business. Whether you are a small start-up or an established
Custom software development is a highly dynamic realm where trends and technologies remain highly user-driven and keep evolving. Although we are halfw
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